It will vary depending on the severity of the collision. Drivable vehicles are routinely scheduled on a Monday in hopes of having them completed on the next Friday. The estimated time of completion will be explained at the time of the estimate.
Absolutely. In the case where we cannot perform the work in house, we coordinate with outside facility on your behalf.
Yes. It extends as long as you own the vehicle.
No! It is your vehicle. You have the right to have YOUR car worked on where YOU feel comfortable. At times an insurance company may direct you to use a specific shop. This practice is called "steering" and is prohibited by law. (See Senate Bill 204)
The deductible is paid directly to the shop. Most circumstances will require you to pay the deductible amount (set up with the policy holder) at the time of the vehicle delivery after the repairs have been made.
Often times this is the case. Insurers have come up with a system for unforeseen damage, making it easier for the owner. This is called a supplement, and the insurance company works with the shop for the added costs.
If it is not safe to drive, we can assist you with towing or free mobile estimating for insurance claims.
Yes! We work with all insurance companies. Let us make this experience painless by handling the entire claims process.
Your insurance company issues the claim number once you report the incident. Once the claim number is issued, we take it from there.
We are happy to arrange a rental car for you.
A total loss is when the price of the repairs exceeds the value of the vehicle.
Yes. Today's finishes are made with multiple layers of specialized paints. We have investments in technology and equipment to ensure the color will match the factory finish.